Merchandising & Customer Experience Specialist

Total Wine & More; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans (medical, dental, &/

401(k)

HSA

FSA

Pre-tax commuter benefits

Disability & life insurance coverage

Paid parental leave

Pet insurance

Critical illness and accident保险

Discounted home and auto insurance

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in San Antonio, TX, is seeking a Merchandiser to optimize inventory, stock shelves, and assist with online order fulfillment and curbside pickup. The role emphasizes delivering excellent service, product knowledge, and adherence to alcohol-safety regulations in a busy retail setting.

The position offers opportunities to participate in wine and beverage training, with a focus on teamwork and delivering a positive customer experience.

Qualifications

• High school diploma preferred.
• 1-3 years of experience, retail experience preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Maximize product inventory and stocking, including processing freight and building displays.
• Greet customers and provide a personalized shopping experience.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of promotions, advertisements, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to laws and regulations related to alcohol sales.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders safely if delivery is an essential function.

Skills

Customer service

Inventory control

POS systems

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Total Wine & More in San Antonio, TX, is seeking a Merchandiser to optimize inventory, stock shelves, and assist with online order fulfillment and curbside pickup. The role emphasizes delivering excellent service, product knowledge, and adherence to alcohol-safety regulations in a busy retail setting.

The position offers opportunities to participate in wine and beverage training, with a focus on teamwork and delivering a positive customer experience.