Merchandiser & Customer Experience Specialist

Total Wine & More; Florence (SC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

College tuition assistance

Career development

Discounts

Pet insurance

Job summary

Total Wine & More in Florence, SC is seeking a Merchandiser to maximize inventory and support online operations. You will greet customers, stock displays, and assist with in-store and curbside pickup and delivery services.

Training in wine, spirits, and beer will build product knowledge and ensure compliant store operations. The role requires flexibility to work evenings and weekends, familiarity with POS and inventory software, and a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Inventory management

Flexible schedule

Communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Florence, SC is seeking a Merchandiser to maximize inventory and support online operations. You will greet customers, stock displays, and assist with in-store and curbside pickup and delivery services.

Training in wine, spirits, and beer will build product knowledge and ensure compliant store operations. The role requires flexibility to work evenings and weekends, familiarity with POS and inventory software, and a high school diploma or equivalent.