Merchandiser & Customer Experience Pro

Total Wine & More; Lincoln (NE); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, 
-

401(k)

HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More stores are seeking a Merchandiser to maximize inventory, support online orders, and deliver a great customer experience in a fast-paced retail environment. You will be referred to internally as Merchandiser and report to store management.

Responsibilities include stocking, building displays, processing freight, assisting with curbside pickup and deliveries when needed, and maintaining safety and compliance with applicable laws and promotions knowledge.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function.

Skills

Retail experience

Customer service

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More stores are seeking a Merchandiser to maximize inventory, support online orders, and deliver a great customer experience in a fast-paced retail environment. You will be referred to internally as Merchandiser and report to store management.

Responsibilities include stocking, building displays, processing freight, assisting with curbside pickup and deliveries when needed, and maintaining safety and compliance with applicable laws and promotions knowledge.