Merchandise Team Lead - Guest-Centric Park Experience

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment in Williamsburg, Virginia, seeks a dedicated Supervisor to lead a team delivering exceptional guest experiences. Responsibilities include overseeing operational policies, providing customer service, and ensuring safety in merchandise locations. Ideal candidates will possess strong leadership skills, a high school diploma, and be able to motivate team members in a fast-paced environment.

The role offers perks like free park admission, discounts on tickets and merchandise, and scholarship opportunities.

Qualifications

• 18 years of age or older preferred.
• Outgoing personality with great guest service skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Lead and inspire the team to deliver great guest experiences.
• Oversee policies, procedures, and safety of merchandise locations.
• Monitor labor management for operational success.

Skills

Customer service

Team leadership

Basic math skills

Cash handling

Communication skills

Education

High school diploma or equivalent

Tools

Windows-based software

Job description

SeaWorld Parks & Entertainment in Williamsburg, Virginia, seeks a dedicated Supervisor to lead a team delivering exceptional guest experiences. Responsibilities include overseeing operational policies, providing customer service, and ensuring safety in merchandise locations. Ideal candidates will possess strong leadership skills, a high school diploma, and be able to motivate team members in a fast-paced environment.

The role offers perks like free park admission, discounts on tickets and merchandise, and scholarship opportunities.