Food & Beverage Shift Lead — Guest Experience

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment in Williamsburg is seeking a guest-focused team member to deliver exceptional service and food experiences to park guests. You will assist with food preparation, oversee ambassadors, and help ensure operations run smoothly in a fast-paced environment.

The role requires ServSafe and Food Handlers certification readiness, ability to lift up to 50 pounds, and strong communication. Join a dynamic team with park-wide perks and opportunities.

Qualifications

• One to three months of related experience or equivalent combination of education and experience.
• Successfully pass ServSafe exam prior to starting.
• Able to pass Alcohol training upon selection.
• Able to pass Food Handlers test and maintain valid Food Handlers card.
• Strong written/verbal communication skills.
• Able to frequently lift/move up to 50 pounds with or without accommodation.
• Able to stand for prolonged periods of time.
• Able to work indoors and in outside weather conditions.

Responsibilities

• Provides and leads team to deliver superior guest service.
• Regularly keeps ambassadors motivated and energized.
• Opens and closes facilities in accordance with established procedures.
• Provides menu and park information to guests.
• Monitors equipment and reports any problem to proper personnel.
• Carries out supervisory responsibilities in accordance with policies and laws.

Skills

Strong communication

Multitasking

Job description

SeaWorld Parks & Entertainment in Williamsburg is seeking a guest-focused team member to deliver exceptional service and food experiences to park guests. You will assist with food preparation, oversee ambassadors, and help ensure operations run smoothly in a fast-paced environment.

The role requires ServSafe and Food Handlers certification readiness, ability to lift up to 50 pounds, and strong communication. Join a dynamic team with park-wide perks and opportunities.