Merchandise Team Lead — Customer Experience & Ops

Meijer Inc.; Springfield (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Michigan is seeking an engaged store team leader to direct daily operations and deliver exceptional customer experiences. You will mentor team members, assign tasks, coordinate scheduling, and uphold Meijer standards, including safety and product freshness.

This role emphasizes collaboration, coaching, and driving sales while fostering an inclusive environment. You’ll partner with leadership on staffing, training, inventory, and period end tasks, and you may lead across departments as

Qualifications

• Passion for customer service and engaging with customers and peers.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers.
• Communicate with team members and assign daily work tasks.
• Mentor and coach team members to exceed customer service and sales goals.
• Support training of new team members and cross-training of high-potential talent.
• Assist in department scheduling to improve engagement, service, sales and profitability.
• Ensure product freshness by monitoring rotation and dating policies.
• Guide the team in food safety standards and safe operations.
• Lead ordering, receiving, stocking, pricing, and displays as applicable.
• Foster Meijer culture, including diversity, equity, and inclusion.
• Operate a register and handle cash when needed.

Skills

Customer service

Communication

Team leadership

Retail experience

Job description

Meijer in Michigan is seeking an engaged store team leader to direct daily operations and deliver exceptional customer experiences. You will mentor team members, assign tasks, coordinate scheduling, and uphold Meijer standards, including safety and product freshness.

This role emphasizes collaboration, coaching, and driving sales while fostering an inclusive environment. You’ll partner with leadership on staffing, training, inventory, and period end tasks, and you may lead across departments as