Merchandise Processor & Price Specialist

Goodwill Industries of the Valleys; Danville (VA); Presencial; USD 28.000 - 34.000; Jornada completa

Descripción de la vacante

Goodwill Industries of the Valleys in Danville, VA is seeking a team member to sort donations into sellable, salvage, or trash categories and help price merchandise to meet quality standards. The role involves stocking shelves, rotating apparel, performing markdowns, and maintaining a neat processing area while delivering world-class customer service to donors and shoppers daily.

You will collaborate with management to maximize profitability, follow safety procedures, and participate in ongoing

Formación

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude.
• Ability to perform the essential functions with or without accommodation.

Responsabilidades

• Sort donations into sellable, salvage or trash categories.
• Price merchandise using baseline price guides; mark-up special priced items of exceptional value.
• Provide quality assurance by checking for tears, stains, wet, smelly, soiled, broken zippers, missing buttons.
• Consistently meet production goals.
• Ensures a positive donor and customer interaction by providing world class customer service.
• Demonstrates the principles of DURT (Donor Urgent Response Team) with every donor interaction and uses the DURT Alert system to ensure all donors receive world class customer service.
• Always maintain processing and pricing area in a neat and clean condition.
• Appropriately identify the value of items.
• Assist with floor rotation of apparel as needed.
• Transport merchandise throughout the facility including sales floor, dock area, donor door, etc.
• Stock shelves, display, and rotate merchandise, and perform markdowns per GIV procedures.
• Transport trash to compactor and operate compactor as needed.
• Stay current with industry trends, brands, collectibles, and price points for hardline goods.
• Identify potential e-commerce items and set aside for manager approval.
• Preplan for adequate supply of donated goods by notifying manager on duty when merchandise is low.
• Adheres to all Goodwill personnel policies and procedures.
• Follows safety and security practices including reporting safety hazards and injuries to the Manager on Duty.
• Performs other duties as assigned by Management.
• Attends in-service related training as assigned.
• Responsible for performing assigned duties within the framework of our Guiding Principles:
• We are committed to providing world-class customer service to all our customers.
• We are committed to a clean, neat, and organized and safe facility.
• We are committed to keeping all we offer fresh and relevant, including a store with full and fresh inventory.
• Donors and shoppers should be greeted within 10 seconds.
• Every time we touch a donation, something good should happen to it.
• All donations should be processed within 24 hours.
• If you have a pile, you have a problem. This applies to backrooms, desks, production areas and warehouses.
• Hard goods should be priority processed.
• Material handling equipment is for moving donations, not for storage or merchandising.
• Don't fall in love with your donations.... rotation is critical to success.
• Donor value and transaction value should increase.
• Profits or ROI should increase.

Conocimientos

Ability to read/write verbal

Basic math skills

Work independently

Develop working relationships

Teamwork

Positive attitude

Follow accommodations policy

Descripción del empleo

Goodwill Industries of the Valleys in Danville, VA is seeking a team member to sort donations into sellable, salvage, or trash categories and help price merchandise to meet quality standards. The role involves stocking shelves, rotating apparel, performing markdowns, and maintaining a neat processing area while delivering world-class customer service to donors and shoppers daily.

You will collaborate with management to maximize profitability, follow safety procedures, and participate in ongoing