Merchandise Operations Supervisor — Lead, Train & Optimize

salvarmycareers; Auburn Hills (MI); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store is seeking a Merchandise Processing Supervisor in Auburn Hills, MI. The role oversees production and personnel, ensuring quality and efficient workflows to hit production and sales goals.

You’ll train staff, monitor metrics, manage inventory, and maintain safe, organized work areas while supporting store operations and donor/shoppers experiences. Flexible weekends/evenings are required.

Qualifications

• High School Diploma or GED required.
• Experience following and giving direction.
• Strong English communication skills.
• Basic computer skills including payroll systems.
• Ability to pass pre-employment drug test and background check.
• Basic math skills.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance
• Train new team members on production expectations and processes
• Perform quality control inspections to ensure only the best products reach the sales floor
• Track and report production metrics at scheduled intervals
• Implement strategies to meet product acquisition, production, and sales goals
• Manage product rotation and inventory control processes
• Maintain organized workspaces and prepare for next-day production
• Support store maintenance and safety protocols
• Place and coordinate supply orders for processing needs
• Implement product control procedures to prevent shrinkage
• Monitor and control property, utility, and supply usage
• Seek ways to improve donor and shopper experiences
• Support management in fostering positive understanding of policies and procedures
• Communicate effectively with store management regarding operations
• Direct complaints and concerns appropriately to management

Skills

Strong English communication skills

Basic computer proficiency including

Basic math skills

Experience following and giving方向

Pre-employment drug test and bg check

Education

High School Diploma or GED

Tools

Payroll systems

Job description

The Salvation Army Thrift Store is seeking a Merchandise Processing Supervisor in Auburn Hills, MI. The role oversees production and personnel, ensuring quality and efficient workflows to hit production and sales goals.

You’ll train staff, monitor metrics, manage inventory, and maintain safe, organized work areas while supporting store operations and donor/shoppers experiences. Flexible weekends/evenings are required.