Merchandise & In-Store Operations Lead

Michaels; Washington (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels Washington, MO is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing and timely promotions to maintain a customer-ready store environment.

Ideal candidates have 3+ years of retail leadership experience and can lead in a fast-paced setting with strong workload planning, inventory accuracy, and customer focus.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading adherence to SOPs and company programs.
• Ensure execution of policies and standards, holding team accountable.
• Provide Manager-on-Duty coverage, maintaining floor leadership and service standards.
• Lead truck execution, unloading, sorting, and flow of merchandise to the sales floor.
• Plan workload and daily tasks with store leadership to match staffing and execution needs.
• Execute Store-In-Stock Optimization routines to drive in-stock levels and replenishment accuracy.
• Oversee Planogram execution and ensure merchandising sets are completed on schedule.
• Maintain visual merchandising standards and initial product presentation.
• Support a clean, organized store environment including backroom and sales floor.
• Manage inventory control, product accuracy, and stock movement.
• Execute ad sets with compliant signage and product placement.
• Complete price changes accurately and on time, maintaining pricing integrity.
• Oversee Ship from Store fulfillment and accurate order processing.
• Process RTVs and ASN receiving with proper documentation.
• Manage store damages procedures to reduce shrink.
• Train, coach, and develop team members through onboarding and ongoing skill-building.
• Partner in Asset Protection practices to reduce shrink and ensure safety.

Skills

Retail leadership

Job description

Michaels Washington, MO is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing and timely promotions to maintain a customer-ready store environment.

Ideal candidates have 3+ years of retail leadership experience and can lead in a fast-paced setting with strong workload planning, inventory accuracy, and customer focus.