Merchandise & In-Store Operations Lead

Michaels; Portage (MI); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision

Tuition assistance

Employee discounts

Flexible spending accounts

Job summary

Michaels Portage, MI seeks a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

You will train and coach team members, maintain SOP adherence, and partner with store leadership to align staffing with business needs while upholding asset

Qualifications

• 3+ years retail leadership experience.
• Ability to lead SOPs and Company programs.
• Strong workload planning and inventory management.

Responsibilities

• Assist Store Manager in leading adherence to SOPs and Company programs.
• Ensure execution of policies and standards; hold team accountable.
• Provide Manager-on-Duty coverage and store leadership.
• Lead truck execution, unloading, sorting, and floor flow.
• Plan workload and prioritize daily tasks with leadership.
• Maintain Store-In-Stock Optimization routines for in-stock levels.
• Oversee Planogram execution and visual merchandising standards.
• Support clean, customer-ready store environment and backroom.
• Manage inventory control, shrink reduction, and stock movement.
• Execute price changes and promotional signage accurately.
• Oversee Ship from Store fulfillment and RTV/ASN processes.
• Train and develop team members; uphold Asset Protection.

Skills

Store leadership

Merchandising

Inventory management

Workload planning

Customer service

Education

Retail leadership experience

Tools

SOP adherence

Job description

Michaels Portage, MI seeks a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

You will train and coach team members, maintain SOP adherence, and partner with store leadership to align staffing with business needs while upholding asset