Merchandise & Customer Experience Associate

HomeGoods; Temecula (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k)

Credit union

Health coverage

Dental & vision

Life insurance

Disability insurance

Paid leave

Scholarship program

Job summary

HomeGoods in Temecula, CA is hiring a store associate to deliver a highly satisfying customer experience, engage with shoppers, maintain a clean, organized store, and follow all operating standards. You may be cross-trained in multiple areas to support the business.

The role requires excellent customer service, flexible hours, strong communication, the ability to multitask, and physical capability to lift items.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Job description

HomeGoods in Temecula, CA is hiring a store associate to deliver a highly satisfying customer experience, engage with shoppers, maintain a clean, organized store, and follow all operating standards. You may be cross-trained in multiple areas to support the business.

The role requires excellent customer service, flexible hours, strong communication, the ability to multitask, and physical capability to lift items.