Seasonal Retail Associate – Customer Experience

The TJX Companies, Inc.; Simi Valley (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays/vacation/sick

Job summary

HomeGoods in Simi Valley, CA, part of The TJX Companies, is seeking a customer-focused associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You may work across areas to support business needs and uphold operating standards.

The role emphasizes strong communication, teamwork, and the ability to multi-task while adhering to policies and loss prevention. Competitive pay and benefits accompany the position.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Upholds store culture through honesty, integrity and respect.
• Rings customer purchases/returns and handles change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in stock recovery and store cleanliness.
• Supports shrink reduction goals and safety programs.
• Adheres to labor laws, policies and procedures.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods in Simi Valley, CA, part of The TJX Companies, is seeking a customer-focused associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You may work across areas to support business needs and uphold operating standards.

The role emphasizes strong communication, teamwork, and the ability to multi-task while adhering to policies and loss prevention. Competitive pay and benefits accompany the position.