MERCHANDISE ASSOCIATE - Part Time, $29.17/Hour

Disney Live Entertainment; Kapolei (HI); On-site; USD 39,000 - 43,000; Part time

Benefits offered by this job

Medical benefits

Financial benefits

Benefits package

Job summary

Disney Live Entertainment is hiring for Merchandise Cast Members at Aulani, a Disney Resort & Spa. This role supports multiple themed locations with outdoor/indoor work, and involves guest engagement, transactions, and occasional personalization services.

Part-time availability is required, including Saturdays, Sundays, and holidays. Pay rate highlighted is $29.17 per hour in Hawaii, with select benefits depending on level and position offered.

Qualifications

• Guest service experience with a positive demeanor.
• Cash handling and POS procedures knowledge.
• Loss prevention awareness and procedures.
• Sales experience and suggestive selling helpful.
• Greet and assist guests entering and exiting locations.

Responsibilities

• Enhance guest experience through product knowledge and proactive selling.
• Greet and thank guests; provide directions and information.
• Process merchandise transactions following POS procedures.
• Assist with various locations including carts and stores.
• Engage in specialty activities like pin trading or personalization.

Skills

Guest service

Cash handling

Loss prevention

Sales experience

Greeting guests

Attention to detail

Job description

Job Summary

Come and join the magic with Aulani, A Disney Resort and Spa!

• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member!

Kālepa's Store

Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries and vacation essentials for the whole ‘ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture.

Hale Manu

Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses, our guests are bound to leave with something luxurious.

The Lava Shack

This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more.

Special Events, Pop-Up Locations & Carts

Whether its vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests underneath the stars during ‘Ohana Movie Nights, these mobile shops are examples of how we bringmagic to our guests!

Responsibilities

• Enhance the guest experience during their stay through strong product awareness, proactive selling techniques and a positive demeanor. Be prepared to work both indoors and outdoors supporting either a retail location or a merchandise cart.
• Guest Service - Proactively approaches all guests and offers options while increasing revenue opportunities.
• Greeter - Greet and thank each guest as they enter and exit the location; assist with directions, event schedules, provide samples, and other information requested by guests as necessary.
• Retail Agent - Process merchandise transactions following proper POS procedures; select locations may have you selling bottled liquor.
• Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names on hat products purchased, and engrave guest names on pre-determined leather items.
• Grocery Delivery - Responsible for overall delivery of grocery items to all Guest rooms throughout the Resort.
• Stock Receiver – Unloads and processes both hard-line and soft-line product by demonstrating the ability to meet and/or exceed productivity standards. Demonstrate working knowledge and application of producing product to floor-ready visual standards.
• Stock Runner - Responsible for straightening and detailing product by zone, accurately identifying out-of-stock product by utilizing the merchandise handheld, accurately picking product via merchandise stockroom, successfully communicate out-of-stocks via logistics board and fulfill product to the sales fixture by demonstrating the ability to meet and/or exceed productivity standards. This process will occur throughout the day.

Basic Qualifications

• Follow Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts.
• Follow proper cash handling procedures.
• Adhere to loss prevention guidelines.
• May also be asked to work in specialized areas, as needed, additional training required.

Preferred Qualifications

• Basic mathematical skills are necessary.
• Sales experience helpful, and/or feeling comfortable with suggestive selling.
• Knowledge of Hawaiian/Japanese language preferred.

Additional Information

SCHEDULE AVAILABILTYPart-Time: Must be available all Saturday, Sunday, and Holidays. Must be available to work up to 40 hours per week during training.

Keyword: Aulani Casting, aulanicasting

The pay rate for this role in Hawaii is $29.17 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.

To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.