Food & Beverage Host (Makahiki)-Full Time,$29.15/Hour

The Walt Disney Company; Kapolei (HI); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Healthcare options

Tuition support

Free lunch

Free parking

Theme park access

Job summary

Aulani, A Disney Resort & Spa in Kapolei, Hawaii seeks a Foods Host/Hostess to welcome guests, seat guests, take orders, and assist with to-go orders, delivering warm, friendly service and guiding guests to shows and attractions.

You will operate in a fast-paced environment, handle cash, process payments, and maintain clean work areas while upholding food safety standards. Flexible shifts including nights and weekends are required.

Qualifications

• Must be at least 18 years old.
• Excellent hospitality skills.
• Ability to multi task in a fast-paced environment.
• Cash handling and ability to count back proper change.
• Strong verbal communication and guest-service orientation.
• Flexible to work days, nights, weekends, holidays, and events.
• Willing to work outdoors in varying weather.
• Ability to greet guests and manage orders in a POS system.

Responsibilities

• Welcome and interact with all guests.
• Greet guests, take orders, enter into POS, verify orders.
• Suggest additional items and process payments.
• Provide directions, event information, and guest assistance.
• Ensure food quality and sanitation compliance.
• Restock and clean work area; maintain presentation.
• Assist with temperature controls and food safety.
• Support other cast members and handle special requests.

Skills

Hospitality

Cash handling

POS system

Multi-tasking

Guest service

Communication

Flexibility

Teamwork

Outdoor work

Tools

POS system

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• Healthcare options for you and your eligible dependents

• Tuition paid upfront at network schools

• Free lunch

• Free parking

• Free theme park admission and much more!

Foods Host/Hostess is responsible for greeting and interacting with guests in a positive and friendly manner that involves greeting, seating assigning and completing to-go orders for guests. Host/Hostesses must have the ability to handle multiple tasks while assisting Guests with directions, entertainment and show event schedules and other information as needed to provide excellent Guest and Cast service.

Responsibilities :

• Responsible for welcoming and interacting with all Guests

• Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest

• Suggests additional items as appropriate

• Receives and processes payment

• Requires constant interaction with guests including answering questions, providing directions, event information and other services to help create a magical experience

• May assemble orders and present to guests according to recipe guidelines

• Knowledge and understanding of safety and sanitation guidelines including temperature requirements

• Has good judgment of food quality and production, understands the impact of spoilage

• Responsible for maintaining work area-restocking and cleaning

• Ensures that food presentation is fresh and up to quality standards

• Replenishes food and other serving items as necessary

• Portions back-up items

• May ensure freezers are maintained at the appropriate temperature

• May require equipment operation, including working near equipment that generates heat

Basic Qualifications :

• Must be at least 18 years old to be considered for this role

• Able to effectively work independently or as part of a team

• Should have cash handling capabilities and be able to count back proper change

• Excellent Hospitality skills

• Ability to multi task and work in a very fast paced environment

• Speed, accuracy and efficiency are required and ability to work well under pressure

• Demonstrated ability to own and resolve guest situations

• Receptive to special requests

• Enthusiastic about interacting and helping guests

• Able to make independent decisions for our guests

• Self-directed (can complete tasks with minimal supervision)

• Willing to follow instructions & take direction

• Flexible/adaptable

• Supportive of other cast working on your team

• Can complete repetitious tasks while maintaining quality

• Strong verbal communication skills

• Willing to work outdoors even in inclement weather

• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

• Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations

• Must Meet state requirements to obtain Hawaii Liquor Commission Card

Preferred Qualifications:

• Previous fine dining restaurant experience; understanding of full service environment, managing reservation waitlist

• Previous fine dining/table service experience preferred

• Previous Leadership experience of office management skills

• Knowledge of Hawaiian/Japanese language preferred

• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information :

SCHEDULE AVAILABILTY

This position is Full-Time and must have full availability on any day and any shift.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

Keyword: AulaniCasting, Aulani Casting

The pay rate for this role in Hawaii is $29.15 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Job ID: 1335595BR

Location: Kapolei,Hawaii

Job Posting Company: "Aulani, A Disney Resort & Spa"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.