Resort Merchandise & Guest Experience Pro

Disney Live Entertainment; Kapolei (HI); On-site; USD 39,000 - 43,000; Part time

Benefits offered by this job

Medical benefits

Financial benefits

Benefits package

Job summary

Disney Live Entertainment is hiring for Merchandise Cast Members at Aulani, a Disney Resort & Spa. This role supports multiple themed locations with outdoor/indoor work, and involves guest engagement, transactions, and occasional personalization services.

Part-time availability is required, including Saturdays, Sundays, and holidays. Pay rate highlighted is $29.17 per hour in Hawaii, with select benefits depending on level and position offered.

Qualifications

• Guest service experience with a positive demeanor.
• Cash handling and POS procedures knowledge.
• Loss prevention awareness and procedures.
• Sales experience and suggestive selling helpful.
• Greet and assist guests entering and exiting locations.

Responsibilities

• Enhance guest experience through product knowledge and proactive selling.
• Greet and thank guests; provide directions and information.
• Process merchandise transactions following POS procedures.
• Assist with various locations including carts and stores.
• Engage in specialty activities like pin trading or personalization.

Skills

Guest service

Cash handling

Loss prevention

Sales experience

Greeting guests

Attention to detail

Job description

Disney Live Entertainment is hiring for Merchandise Cast Members at Aulani, a Disney Resort & Spa. This role supports multiple themed locations with outdoor/indoor work, and involves guest engagement, transactions, and occasional personalization services.

Part-time availability is required, including Saturdays, Sundays, and holidays. Pay rate highlighted is $29.17 per hour in Hawaii, with select benefits depending on level and position offered.