Merchandise Associate - Ohio State Team Shop- 15th and High

ASM Global; Columbus (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends & ASM Global's Ohio State Team Shop in Columbus seeks a Merchandise Associate to join a dynamic retail team. You will report to the manager on duty and collaborate with fellow sales staff to deliver fans a legendary in-store experience through friendly service and accurate transactions.

The role emphasizes customer engagement, product knowledge, and timely merchandising, with flexibility to work campus events, evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent; some college preferred.
• 18 years of age or older as required for retail positions.
• Energetic, friendly, and able to work well in a team environment.

Responsibilities

• Provide fun and professional environment for teammates and fans.
• Greet and assist customers entering the store; upsell where appropriate.
• Uphold Legends standards and policies at the Ohio State Team Shop.
• Complete sales transactions accurately; maximize opportunities to improve venue performance.
• Maintain knowledge of products and services offered in the store.
• Keep location neat, organized, clean and fully stocked as directed by management.
• Assist with stocking merch and weekly inventory replenishment.
• Perform other duties as assigned by supervision.

Skills

Customer service

Team player

Communication

Sales

Basic math

Education

High school diploma or equivalent

Job description

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global

ASM Global , the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Merchandise Associate - Ohio State Team Shop 15th and High

The Merchandise Associate will report directly to the manager on duty while working closely with the other sales associates & management. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

ESSENTIAL FUNCTIONS

• Customer Service – Provide fun and professional environment for teammates and fans
• Proactively greet and assist all customers entering the location
• Uphold Legends standards and policies
• Complete sales transactions efficiently and accurately; welcome all available opportunities to increase individual and venue performance
• Ensure that you are educated on the products and services sold throughout the store
• Assist as directed by your manager to ensure that your assigned location is neat, organized, clean and fully stocked
• Assist with stocking of merchandise and weekly inventory replenishment
• Perform other duties as assigned by supervision

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All applicants must be at least 18 years of age
• High school diploma or equivalent, some college preferred
• Energetic, self-motivated, warm, and friendly personality
• Must be collaborative and a team player
• Willingness and drive to exceed guest expectations
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Basic math skills
• Must be able to work in a fast paced and continuously changing environment
• Able to bend and squat and walk/stand for extended periods of time
• Ability to transport up to 30 lbs on a continuous basis
• Ability to work independently or in a team during set up and to get tasks done quickly
• Ability to communicate effectively with management and guests
• Must be flexible to work campus events, evenings, weekends and holidays
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

COMPENSATION

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site @ 15th and High, Columbus, OH

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.