Live Events Merchandise Associate — Fan Experience Pro

ASM Global; Columbus (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends & ASM Global's Ohio State Team Shop in Columbus seeks a Merchandise Associate to join a dynamic retail team. You will report to the manager on duty and collaborate with fellow sales staff to deliver fans a legendary in-store experience through friendly service and accurate transactions.

The role emphasizes customer engagement, product knowledge, and timely merchandising, with flexibility to work campus events, evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent; some college preferred.
• 18 years of age or older as required for retail positions.
• Energetic, friendly, and able to work well in a team environment.

Responsibilities

• Provide fun and professional environment for teammates and fans.
• Greet and assist customers entering the store; upsell where appropriate.
• Uphold Legends standards and policies at the Ohio State Team Shop.
• Complete sales transactions accurately; maximize opportunities to improve venue performance.
• Maintain knowledge of products and services offered in the store.
• Keep location neat, organized, clean and fully stocked as directed by management.
• Assist with stocking merch and weekly inventory replenishment.
• Perform other duties as assigned by supervision.

Skills

Customer service

Team player

Communication

Sales

Basic math

Education

High school diploma or equivalent

Job description

Legends & ASM Global's Ohio State Team Shop in Columbus seeks a Merchandise Associate to join a dynamic retail team. You will report to the manager on duty and collaborate with fellow sales staff to deliver fans a legendary in-store experience through friendly service and accurate transactions.

The role emphasizes customer engagement, product knowledge, and timely merchandising, with flexibility to work campus events, evenings, weekends, and holidays.