Merchandise Associate- NCAA Hall of Champions

Legends Global; Indianapolis (IN); On-site; USD 289,296 - 385,728; Part time

Job summary

Legends Global Merchandise is hiring part-time retail associates for the NCAA Hall of Champions in Indianapolis, IN. You will engage fans, drive sales at kiosks, and deliver a memorable shopping experience at the museum. Starting pay is $14 per hour.

Day-to-day tasks include greeting guests, processing transactions, stocking merchandise, and maintaining clean displays. The role suits team players who enjoy fast-paced environments and working 15–20 hours weekly across 2–4 days.

Qualifications

• High school diploma or GED required or equivalent combination of education and experience.
• Retail experience a plus but not mandatory.
• Must be a team player with strong verbal communication.
• Ability to interact well with customers, staff and NCAA contacts.
• Basic computer skills; MS Office (Word, Excel, Outlook).
• Able to follow NCAA and Legends Global Merchandise policies and procedures.
• Able to manage multiple tasks and stay adaptable.
• Knowledge of products and quality focus.

Responsibilities

• Assist guests with their overall experience while maximizing sales at retail kiosks.
• Answer guests’ questions regarding Hall of Champions equipment, including kiosks and displays.
• Complete quick and friendly retail transactions with customers.
• Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
• Stock, organize and sell merchandise in the retail kiosk and follow visual merchandising directives.
• Assist in daily inventory control, weekly cycle counts and semi-annual inventory.
• Help capture sales records (POS) for admission tickets and merchandise.
• Deliver Total Customer Experience.
• Other duties may be assigned.

Skills

Retail experience

Team player

Customer service

Verbal communication

Interpersonal skills

Basic computer skills

MS Office

Multitasking

Product knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Outlook

Word

Job description

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360‑degree, data‑driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top‑tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues, stadiums, arenas, convention centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

LEGENDS GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise (LGM) provides a fully customized, customer‑centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories.

For in‑venue, e‑commerce and pop‑up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand. Different guests want different things, and we are here to build and provide a tailored retail experience.

THE ROLE

Our retail employees are responsible for creating the ultimate experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world‑wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

2‑4 days a week

• 15‑20 hours a week
• starting at $14 an hour
• Museum Hours: Tuesday‑Saturday 10am‑5pm, Sunday 12pm‑5pm
• Great for students at IU Indy and Purdue University Indianapolis

Essential Functions

• Assist guests with their overall experience while also maximizing sales within the retail kiosks.
• Answer guests’ questions regarding Hall of Champions equipment, which includes and is not limited to retail & interactive kiosks, displays, theater.
• Complete quick and friendly retail transactions with customers.
• Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
• Stock, organize and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives.
• Assist in daily inventory control, weekly cycle counts and a twice‑yearly physical inventory of the Hall of Champions merchandise (or as requested by Legends Global Merchandise inventory control).
• Assist with overseeing the capture of all sales records (POS) on admission tickets & merchandise sold out of the Hall of Champions.
• Perform Total Customer Experience.
• Other duties may be assigned.

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail experience a plus but not mandatory.
• Must be a team player.
• Self‑motivated to stay busy during slow periods.
• Strong verbal communication skills.
• Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts.
• Basic computer skills; Microsoft Office, Word, Excel, Outlook.
• Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures and work processes.
• Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
• Knowledge of products and quality focus.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site- NCAA Hall of Champions Indianapolis, IN

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.