Mental Health Technician Department Pool I

BayCare Health System; Florida; Presencial; USD 35.000 - 55.000; Jornada completa

Descripción de la vacante

BayCare Health System seeks an administrative and patient support professional for a high-volume provider's office in Florida. You will register and check in patients, update information, and schedule appointments while assisting with patient inquiries and basic revenue cycle tasks such as collecting payments and posting them.

You will also ensure encounter documentation is completed prior to checkout and coordinate with the onsite supervisor to keep providers’ schedules at capacity.

Formación

• HS Graduate or GED required.
• BLS certification required.
• Experience in related field.
• Behavioral Health experience (nonessential)

Responsabilidades

• Register and check in patients; obtain and update patient information.
• Schedule patient appointments and handle inquiries.
• Collect and post payments; assist with patient billing questions.
• Ensure completion of encounter documentation prior to checkout.
• Review daily schedules; coordinate with supervisor to maximize provider capacity.
• Travel may be required.

Educación

HS Graduate or Equivalent GED

Descripción del empleo

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary

Responsible for providing comprehensive administrative and patient support services in a high volume providers office to include revenue cycle operations to ensure high-quality customer service. Registers and checks in patients, obtains and updates patient information, schedules patient appointments, assists with patient inquiries, may arrange for additional services, collects and posts payments, assists with patient billing questions, ensures completion of all encounter documentation prior to check out. Accepts transfers from other facilities according to established guidelines. Schedules patient with appropriate provider, answers phones and respond within timeframes defined by departmental guidelines. Obtains complete and accurate patient registration information according department standards. Reviews and confirms all registration information is accurate at each appointment and makes any required updates. Consistently reviews cancellation, displaced patients, and appointment request worklist throughout the day. Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers schedules are at capacity. Performs other duties as assigned. Travel may be required.

Minimum Qualifications

Other information: BLS required

Education

• HS Graduate or Equivalent GED

Experience

• Related Field

Other Experience (Nonessential)

• Behavioral Health

Facility

Community Recovery Center, New Port Richey

Employment Details

Status: Full Time, Exempt: No

Shift Hours: varies

Shift: Shift 4 - 7a-3p, 3p-11p, or 11p-7a

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled