Behavioral Health Office Representative

Baycare; Winter Haven (FL); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

BayCare in Winter Haven, FL seeks an administrative assistant to provide comprehensive support in a busy provider's office. You will register patients, check in, schedule appointments, answer inquiries, and assist with billing questions.

Responsibilities include ensuring accurate patient data, managing encounter documentation, and coordinating with supervisors to maintain full provider schedules. Travel may be required as needed.

Qualifikationen

• BLS certification is a required qualification.
• Experience in related field and behavioral health is preferred.
• HS graduate or GED is required.

Aufgaben

• Provide administrative and patient support in a high-volume provider's office.
• Assist with revenue cycle operations, patient check-in, scheduling, and billing questions.
• Ensure completion of encounter documentation prior to checkout.
• Coordinate with onsite supervisor to optimize provider schedules.
• Travel may be required.

Kenntnisse

BLS

Ausbildung

HS Graduate or GED

Jobbeschreibung

Details

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary

Responsible for providing comprehensive administrative and patient support services in a high volume provider's office to include revenue cycle operations to ensure high-quality customer service. Registers and checks in patients, obtains and updates patient information, schedules patient appointments, assists with patient inquiries, may arrange for additional services, collects and posts payments, assists with patient billing questions, ensures completion of all encounter documentation prior to check out. Accepts transfers from other facilities according to established guidelines. Schedules patient with appropriate provider, answers phones and respond within timeframes defined by departmental guidelines. Obtains complete and accurate patient registration information according department standards. Reviews and confirms all registration information is accurate at each appointment and makes any required updates. Consistently reviews cancellation, displaced patients, and appointment request worklist throughout the day. Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers schedules are at capacity. Performs other duties as assigned. Travel may be required.

Minimum Qualifications

BLS required

Education

• HS Graduate or Equivalent GED

Experience

• Related Field
• Behavioral Health

Other Details

Facility: Winter Haven Center for Behavioral Health

Location: Winter Haven:Winter Haven

Work Type: Full Time

Status: Full Time, Exempt: No

Shift Hours: varies

Shift: Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled