Mental Health Technician Department Pool I

Baycare; Florida; On-site; USD 35,000 - 45,000; Full time

Job summary

BayCare’s Community Recovery Center in New Port Richey is seeking an administrative and patient support professional for a high-volume providers office. You will register and check in patients, collect and post payments, schedule appointments, assist with billing questions, and ensure timely encounter documentation before checkout.

Responsibilities include reviewing and updating patient information, handling inquiries, coordinating with providers to maximize schedules, and supporting revenue

Qualifications

• HS diploma or GED required.
• Experience in a healthcare or administrative role is preferred.
• Related field experience may be considered.

Responsibilities

• Register and check in patients accurately.
• Schedule patient appointments and coordinate with providers.
• Assist with patient billing questions and payments.
• Ensure completion of encounter documentation before checkout.
• Review and update patient information to maintain accuracy.

Skills

Customer service

Appointment scheduling

Patient registration

Billing support

Communication

Education

High School Diploma or GED

Job description

Clinical

Behavioral Health

Behavioral Health

Pool

New Port Richey:Urgent Care Westchase

Details

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area.Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary:

Responsible for providing comprehensive administrative and patient support services in a high volume providers office to include revenue cycle operations to ensure high-quality customer service. Registers and checks in patients, obtains and updates patient information, schedules patient appointments, assists with patient inquiries, may arrange for additional services, collects and posts payments, assists with patient billing questions, ensures completion of all encounter documentation prior to check out. Accepts transfers from other facilities according to established guidelines. Schedules patient with appropriate provider, answers phones and respond within timeframes defined by departmental guidelines. Obtains complete and accurate patient registration information according department standards. Reviews and confirms all registration information is accurate at each appointment and makes any required updates. Consistently reviews cancellation, displaced patients, and appointment request worklist throughout the day. Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers schedules are at capacity. Performs other duties as assigned. Travel may be required.

Minimum Qualifications:

Other information:

BLS required

Education:

Essential:

• * HS Graduate or Equivalent GED

Education equivalent experience:

Essential:

• * Required - High School or Equivalent

Experience:

Essential:

• * Related Field

Nonessential:

• * Behavioral Health

Facility:

Community Recovery Center, New Port Richey

Status: Full Time, Exempt: No

Shift Hours: varies

Shift: Shift 4 - 7a-3p, 3p-11p, or 11p-7a

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: None

On Call: No

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled