Mental Health Practice Assistant - Part-Time (Madison, WI)

Geode Health; Madison (WI); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

Geode Health is seeking a Practice Assistant for our Madison, WI office. This part-time role (3 days/week, 24 hours) focuses on delivering excellent patient service, managing front-office tasks, and supporting providers to keep the practice running smoothly.

The ideal candidate has 1+ year of medical office experience, strong communication skills, and comfort with Athena EMR. Associate or bachelor's degree is preferred, with on-site work requirements.

Formación

• 1+ year of medical office or healthcare experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfort answering the phone and assisting patients.

Responsabilidades

• Serve as the welcoming first point of contact for patients.
• Manage daily schedules, confirmations, cancellations, and waitlists.
• Coordinate patient intake, referrals, authorizations, and forms.
• Support collections of patient payments and document co-pays and balances.
• Maintain patient confidentiality and HIPAA compliance; follow safety procedures.

Conocimientos

Customer Service

Time management

Communication

Computer skills

Phone etiquette

Educación

Associate or Bachelor's degree preferred

Herramientas

Athena EMR

Descripción del empleo

Geode Health is seeking a Practice Assistant for our Madison, WI office. This part-time role (3 days/week, 24 hours) focuses on delivering excellent patient service, managing front-office tasks, and supporting providers to keep the practice running smoothly.

The ideal candidate has 1+ year of medical office experience, strong communication skills, and comfort with Athena EMR. Associate or bachelor's degree is preferred, with on-site work requirements.