Mental Health Office & Admissions Coordinator

Odyssey Behavioral Group; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Odyssey Behavioral Group in Nashville, TN seeks an Entry-level Office Coordinator to support day-to-day operations of a specialized mental health treatment center. You will greet clients, manage the facility, and handle client records, admissions paperwork, and payments with confidentiality and accuracy.

Ideal candidate has a High School diploma, 2+ years in behavioral health admin, and familiarity with Salesforce CRM.

Qualifications

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Minimum of two years of administrative experience in a behavioral health setting.
• Knowledge of behavioral health terminology and experience with Salesforce CRM or similar CRM.

Responsibilities

• Greets and assists clients and guests professionally.
• Maintain a welcoming and orderly facility.
• Process admissions paperwork and coordinate client records.
• Manage client relationships and support admissions communications.
• Handle deposits and financial transactions using Regions OnePass.
• Ensure compliance with licensure and safety regulations.
• Provide general administrative support and IT helpdesk coordination.

Skills

HIPAA confidentiality

Customer service

Attention to detail

Verbal communication

Written communication

Technology proficiency

Microsoft Office Suite

Excel proficiency

Mission alignment

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Salesforce CRM

Microsoft Office Suite

Job description

Odyssey Behavioral Group in Nashville, TN seeks an Entry-level Office Coordinator to support day-to-day operations of a specialized mental health treatment center. You will greet clients, manage the facility, and handle client records, admissions paperwork, and payments with confidentiality and accuracy.

Ideal candidate has a High School diploma, 2+ years in behavioral health admin, and familiarity with Salesforce CRM.