Mental Health Clinic Office & Admissions Coordinator

Pasadena Villa Outpatient; Fair Lakes (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

Pasadena Villa Outpatient seeks an Office Coordinator to deliver excellent client service and support daily operations for an intensive outpatient/partial hospitalization program. You will manage client records, assist with admissions, and support facility and IT operations while maintaining confidentiality.

The role requires a high school diploma (bachelor’s preferred), 2+ years in a behavioral health admin setting, and proficiency in Microsoft Office and Salesforce CRM.

Qualifications

• High School diploma or equivalent required or supported by combined education/experience.
• Bachelor’s degree preferred for higher responsibility and coordination tasks.
• Minimum two years of administrative experience in a behavioral health setting.
• Knowledge of behavioral health terminology.
• Experience with Salesforce CRM or similar CRM software.

Responsibilities

• Greet clients and guests warmly and maintain a welcoming environment.
• Keep facility tidy and well maintained.
• Process deposits using Regions OnePass.
• Handle medical records with strict confidentiality.
• Assist Admissions Coordinator and Executive Director with admissions.
• Create client medical records and orientation for new clients.
• Maintain various regular reports and ensure timely completion of tasks.
• Ensure safety inspections and licensure requirements are met.
• Provide backup support for admissions coordinators and general admin.

Skills

Customer service

Attention to detail

Communication skills

HIPAA compliance

Microsoft Office

Excel

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Salesforce CRM

Job description

Pasadena Villa Outpatient seeks an Office Coordinator to deliver excellent client service and support daily operations for an intensive outpatient/partial hospitalization program. You will manage client records, assist with admissions, and support facility and IT operations while maintaining confidentiality.

The role requires a high school diploma (bachelor’s preferred), 2+ years in a behavioral health admin setting, and proficiency in Microsoft Office and Salesforce CRM.