Mental Health Office & Admissions Coordinator

Odyssey Behavioral Group; Glen Allen (VA); On-site; USD 29,000 - 41,000; Full time

Job summary

Odyssey Behavioral Group is seeking an Office Coordinator to support day-to-day operations of our Glen Allen mental health treatment center. The role focuses on client relations, records management, and admissions support in a high‑compliance environment.

The position requires a High School diploma with at least two years of administrative experience in behavioral health, familiarity with Salesforce CRM, and strong communication skills.

Qualifications

• High School diploma or equivalent; Bachelor's degree preferred.
• Minimum two years of administrative experience in behavioral health.
• Knowledge of behavioral health terminology.
• Experience with Salesforce CRM or similar CRM software.

Responsibilities

• Greet clients and guests in a warm, professional manner.
• Maintain a welcoming, tidy, and well‑operated facility.
• Process client payments and deposits using Regions OnePass.
• Manage medical records with strict confidentiality.
• Support admissions and orientation for new clients.
• Track reports and ensure regulatory compliance and inspections.
• Provide general administrative support and IT equipment assistance.

Skills

Customer service

Attention to detail

Verbal & written communication

Tech-savvy

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Salesforce CRM

Regions OnePass

Microsoft Office Suite

Excel

Job description

Odyssey Behavioral Group is seeking an Office Coordinator to support day-to-day operations of our Glen Allen mental health treatment center. The role focuses on client relations, records management, and admissions support in a high‑compliance environment.

The position requires a High School diploma with at least two years of administrative experience in behavioral health, familiarity with Salesforce CRM, and strong communication skills.