Mental Health Department Administrative Coordinator

ACG Health; Sharon Hill (Delaware County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

100% employer paid medical insurance

PTO from first full calendar year

9 company holidays

401k plan with company match

Paid parental and medical leave

SEPTA benefits

Job summary

ACG Health is seeking a Mental Health Department Coordinator to support administrative and clerical functions in a welcoming, patient-centered environment. You will handle front desk duties, assist with compliance, and work with multiple departments to ensure smooth operations.

The role emphasizes compassionate patient care, efficient scheduling, and accurate data entry within our EHR system. A weekday schedule and comprehensive benefits accompany this position.

Qualifications

• Prior medical or psychology office experience.
• Ability to communicate respectfully with diverse backgrounds, including LGBTQ+ and mental health populations.
• Capable of managing competing demands and remaining organized in a busy setting; both independently and collaboratively.
• Proficient with Electronic Health Records (EHR) and common office software.

Responsibilities

• Welcome patients for appointments, complete check-in/out, and schedule follow-ups.
• Follow departmental workflows and identify opportunities for improvement.
• Coordinate with medical, dental, technology, HR, and facilities teams to meet needs.
• Assist with chart audits and track compliance elements (treatment plans, yearly consents).
• Run monthly reports in the EHR as needed.
• Keep donations organized and accessible for patients.
• Schedule Uber Health rides as requested by therapists/teams.
• Manage patient flow, order supplies, and maintain front office orderliness.
• Participate in special department projects as needed.
• Order weekly staff/patient lunches.
• Maintain weekly acupuncture schedule.
• Other duties as assigned.

Skills

Communication

Active Listening

Writing

Organizational skills

Spanish (preferred)

Education

High School Diploma or GED

Tools

Excel

Teams

Google Suite

eClinicalWorks

Job description

ACG Health is seeking a Mental Health Department Coordinator to support administrative and clerical functions in a welcoming, patient-centered environment. You will handle front desk duties, assist with compliance, and work with multiple departments to ensure smooth operations.

The role emphasizes compassionate patient care, efficient scheduling, and accurate data entry within our EHR system. A weekday schedule and comprehensive benefits accompany this position.