Mental Health Administrative Coordinator

Commonwealth of Massachusetts; Brookville (MA); On-site; USD 53,000 - 71,000; Full time

Job summary

The Commonwealth of Massachusetts, Department of Mental Health, seeks a Clerk IV to support the Brockton-area ACCS team. This full-time role focuses on administrative operations, staff coordination, and compassionate client service in a fast-paced, team-centered environment.

You will manage schedules, maintain records, and support cross-department collaboration while upholding HIPAA and privacy standards. The position offers stability, growth, and a competitive benefits package.

Qualifications

• Knowledge of office management practices and standard office equipment.
• Ability to understand, explain, and apply relevant laws, regulations, policies, and procedures.
• Strong analytical skills to evaluate data and make recommendations.
• Clear and concise writing and reporting abilities.
• Ability to maintain detailed records and tracking systems.
• Effective oral communication and interaction with diverse populations.

Responsibilities

• Provide administrative support including copying, scanning, filing, faxing, and mail handling.
• Maintain ACCS team schedules and supply management for devices and service calls.
• Record minutes for ACCS team meetings and enter data into reporting systems.
• Triage calls and assist clients by connecting them with appropriate staff.
• Support Site Policy Committee with minutes and related materials.
• Ensure compliance with policies and procedures and maintain client confidentiality.

Skills

Office management

Policy understanding

Analytical skills

Written communication

Record-keeping

Oral communication

Interpersonal skills

Judgment and discretion

Supervision

Education

High school diploma or equivalent

Tools

Office software (MS Office)

Job description

The Commonwealth of Massachusetts, Department of Mental Health, seeks a Clerk IV to support the Brockton-area ACCS team. This full-time role focuses on administrative operations, staff coordination, and compassionate client service in a fast-paced, team-centered environment.

You will manage schedules, maintain records, and support cross-department collaboration while upholding HIPAA and privacy standards. The position offers stability, growth, and a competitive benefits package.