Mental Health Clerk (932)

Helen Farabee Center; Haskell (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Helen Farabee Center in Haskell, TX, is seeking a full-time clerical support position for its Mental Health Center(s). The role requires greeting consumers, answering calls, data entry, scheduling, and financial checks with trauma-informed practices in a professional setting.

The ideal candidate has a High School Diploma or GED, basic office software knowledge, typing speed of 40 wpm, and a valid driver's license. Training and compliance with center policies are required.

Qualifications

• Graduation from standard high school or equivalent.
• Working knowledge of fax machine, PC, and copier.
• Experience with Windows, Word and Excel preferred.
• Minimum typing speed of 40 wpm.

Responsibilities

• Greet consumers, answer phones, direct calls or take messages.
• Perform complex data entry and run reports from software.
• Schedule appointments for all center staff and make reminders.
• Check in individuals, collect payments, and handle insurance cards.
• Forward subpoenas per records Director instructions.
• Interact professionally with staff, consumers, families and agencies.
• Backup to Medication Clerk or receptionist as needed.
• Other clerical duties as assigned.
• Work with minimal supervision within guidelines and attend meetings.

Skills

Typing 40 wpm

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Windows

Microsoft Word

Microsoft Excel

Fax machine

Copier

Personal computer

Job description

Job Details: Job Location: Headstream Memorial BHC - Haskell, TX 79521, Position Type: Full Time, Education Level: High School/GED, Salary Range: $12.90 - $12.90 Hourly, Job Shift: 8-5 M-F, Job Category: Admin - Clerical, This position will serve as clerical support for the Mental Health Center(s).

Responsibilities

• Greeting consumers, answering phone calls, directing calls to appropriate staff members or taking messages, obtaining purchase orders, and purchasing supplies.
• Position will perform complex data entry and run reports from various computer programs.
• Position will schedule appointments for all center staff including the doctor and nurse and make reminder calls to all consumers one day prior to the appointment.
• Position will check individuals in, collect payments, complete financial information, get copies of all insurance cards, and do vitals; will make bank deposits as necessary.
• Position will forward subpoenas following the system dictated by the Director of Medical Records.
• Position requires initiative, excellent communication and organizational skills, and the ability to interact in a professional manner with a variety of staff members, consumers, family members, and community agencies.
• Position will serve as backup to the Medication Clerk or receptionist as needed.
• Other clerical duties may be assigned.
• Work is performed with minimal supervision within established guidelines, policies, and procedures.
• Must attend all appropriate meetings.
• HFC incorporates principles of trauma-informed care throughout the agency, emphasizing cultural sensitivity and a safe and respectful environment for all individuals served and staff.
• All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.
• Reassignment is a condition of employment that may occur at the employer’s discretion. Your work location and hours could change based on program needs.

Qualifications

• Graduation from standard high school or equivalent.
• Must possess working knowledge of fax machine, personal computer, and copier.
• Experience with Windows software, Microsoft Word, and Microsoft Excel is preferred.
• Minimum typing speed of 40wpm.
• Must have valid driver’s license and be insurable to drive Center vehicles.
• Must pass and maintain all Center mandated trainings.

Knowledge, Skills, and Abilities

• Ability to read and proof correspondence, reports, computer printouts, etc.
• Excellent spelling and grammar.
• Ability to write memos, letters, various complex reports, miscellaneous documents.
• Ability to perform addition and subtraction.
• Ability to count money.
• Ability to complete financial assessments following procedure set out by DSHS.
• Ability to relate to verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies and the public.
• Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office), SmartCare, familiarity with CARE.
• Ability to use copy machine, fax machine, computer and printer.
• Experience with pager, telephone, dictation/transcribing equipment.