Mental Health Admissions Counselor (Mid Shift)

Acadia Healthcare; Ada (OK); On-site; USD 40,000 - 65,000; Full time

Job summary

Acadia Healthcare seeks a clinical professional to facilitate admissions, intake assessments, and utilization review to assure continuity of care and appropriate resource utilization.

You will interact with patients and families, coordinate admissions and transfers, ensure proper documentation, and liaise with physicians to recommend care levels. The role emphasizes patient safety and exceptional customer service in a fast-paced environment.

Qualifications

• Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• Current licensure as preferred for the area of clinical specialty.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission and communicate eligibility to the business office and patient/family.
• Collaborate with facility medical and psychiatric personnel for referrals.
• Coordinate admission and transfer from referral sources and between levels of care.
• Maintain knowledge of milieu management.
• Communicate projected admissions to internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to admission.
• Complete initial pre-authorization for treatment and admission, when possible.
• Admit the patient to registration and complete all admission forms.

Skills

Excellent customer service

CPR certification

Education

Master's degree in social services field or RN preferred

1+ years in mental/behavioral health

Job description

Acadia Healthcare seeks a clinical professional to facilitate admissions, intake assessments, and utilization review to assure continuity of care and appropriate resource utilization.

You will interact with patients and families, coordinate admissions and transfers, ensure proper documentation, and liaise with physicians to recommend care levels. The role emphasizes patient safety and exceptional customer service in a fast-paced environment.