Evening Admissions Counselor – Mental Health

Acadia Healthcare; Madison (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Acadia Healthcare in Madison, WI seeks an Admission Counselor to facilitate admissions, conduct clinical intake assessments, and support utilization review to assure the right level of care.

You will answer inquiries, build therapeutic relationships, verify benefits, coordinate transfers, and complete pre-admission steps with attention to patient safety and compliant documentation. This full-time role includes evenings and weekend rotation with solid benefits.

Qualifications

• Bachelor’s degree in a social services field is required (state allowances considered).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.

Education

Bachelor’s degree in a social services field

Master's degree in a social services field

Job description

Acadia Healthcare in Madison, WI seeks an Admission Counselor to facilitate admissions, conduct clinical intake assessments, and support utilization review to assure the right level of care.

You will answer inquiries, build therapeutic relationships, verify benefits, coordinate transfers, and complete pre-admission steps with attention to patient safety and compliant documentation. This full-time role includes evenings and weekend rotation with solid benefits.