Mental Health Admissions Navigator

Acadia Healthcare; Mesa (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Acadia Healthcare in Mesa, AZ seeks a clinical admissions professional to facilitate admissions, conduct intake assessments, and support utilization review to ensure appropriate care levels and efficient benefit processing.

You will collaborate with medical and psychiatric staff, schedule pre-admission assessments, document medical information, and communicate disposition recommendations to patients and families.

Qualifications

• Bachelor's degree in a social services field required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.

Skills

Therapeutic relationships

Communication skills

Clinical documentation

Coordination and multitasking

Education

Bachelor's degree in social services

Master's degree in social services or RN preferred

Job description

Acadia Healthcare in Mesa, AZ seeks a clinical admissions professional to facilitate admissions, conduct intake assessments, and support utilization review to ensure appropriate care levels and efficient benefit processing.

You will collaborate with medical and psychiatric staff, schedule pre-admission assessments, document medical information, and communicate disposition recommendations to patients and families.