Behavioral Health Admissions Specialist

Acadia; Mesa (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Acadia is seeking a Clinical Admissions professional to facilitate admissions, conduct intake assessments, and participate in utilization review to ensure appropriate care levels and resource use. The role emphasizes collaboration with medical and psychiatric staff, accurate documentation, and timely communications with payors and families.

The ideal candidate holds a Bachelor's in a social services field (Master's or RN preferred) and has experience in mental/behavioral health settings, with a

Qualifications

• Bachelor’s degree in a social services field required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission and communicate eligibility to the business office and patient.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding referrals.
• Coordinate admission and transfer between referral sources and levels of care within the facility.
• Maintain knowledge of milieu management and safety checks at 15-minute intervals as needed.
• Communicate projected admissions to internal representatives promptly.
• Ensure clinical information from referrals or patients is received prior to admission when possible.
• Schedule and complete pre-admission assessments, consult with admitting physician, and communicate disposition to patient/family.
• Prepare and maintain medical record documentation to support authorization of requested level of care.
• Complete initial pre-authorization for treatment and admission within payor guidelines.
• Admit patient to registration system and complete admission/consent forms.
• Provide empathetic, professional customer service and address complaints to ensure patient safety.
• Coordinate care for patients not admitted and arrange follow-up care and referrals.
• Demonstrate urgency regarding patient safety and provide excellent service.
• Conduct safety checks and supervise per guidelines.

Education

Bachelor’s degree in a social services field

Master's degree in a social services field or RN

Job description

Acadia is seeking a Clinical Admissions professional to facilitate admissions, conduct intake assessments, and participate in utilization review to ensure appropriate care levels and resource use. The role emphasizes collaboration with medical and psychiatric staff, accurate documentation, and timely communications with payors and families.

The ideal candidate holds a Bachelor's in a social services field (Master's or RN preferred) and has experience in mental/behavioral health settings, with a