Intake Clinician — Evening Admissions (Sign-On)

Acadia Healthcare; Madison (WI); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Bonus program

Medical insurance

401(k) match

Paid time off

Job summary

Acadia Healthcare is seeking an Admission Counselor to support admissions, conduct intake assessments, and manage utilization review processes to ensure appropriate care levels for patients and efficient use of benefits. This full-time role includes evenings, five 8s, with every other weekend.

Responsibilities include responding to inquiries, developing therapeutic relationships, coordinating admissions, and ensuring timely pre-authorization and documentation for payors.

Qualifications

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN.
• One or more years’ experience in mental/behavioral health preferred.
• CPR and de-escalation/restraint certification required (training available upon hire)

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to internal representatives promptly.
• Ensure medical information from referral sources is received prior to admission.
• Schedule and complete pre-admission assessments and communicate disposition recommendations.
• Prepare and maintain medical record documentation for payor authorization.
• Admit patient to registration and accounting systems and complete forms.
• Demonstrate empathy and professional attitude toward customers; address complaints and prioritize patient safety.
• Coordinate care for patients not admitted and ensure follow-up.

Skills

Therapeutic communication

Clinical intake

Patient advocacy

Education

Master's degree in social services or RN

Tools

CPR certification

De-escalation training

Job description

Acadia Healthcare is seeking an Admission Counselor to support admissions, conduct intake assessments, and manage utilization review processes to ensure appropriate care levels for patients and efficient use of benefits. This full-time role includes evenings, five 8s, with every other weekend.

Responsibilities include responding to inquiries, developing therapeutic relationships, coordinating admissions, and ensuring timely pre-authorization and documentation for payors.