Memory Care Program Manager

The Arbor Company; West Chester (Chester County); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Performance bonus opportunity

Free meal during each shift

Paid Time Off

Medical, Dental, and Vision Insurance

401(k) with company match

Tuition Assistance

Student Loan Repayment Assistance

Employee Assistance Program

Emergency Financial Assistance

Opportunities for career growth and 6

Certified Great Place to Work

Job summary

The Arbor Company is seeking a Memory Care Program Manager at Arbor Terrace Willistown to lead the Memory Care neighborhood and partner with the Clinical Manager to deliver outstanding resident care.

You will coach the Memory Care team, ensure individualized care, develop engaging programming, manage staffing and resident transitions, and maintain compliance with state regulations while upholding the company’s standards.

Qualifications

• Experience working with seniors living with dementia
• Leadership or supervisory experience
• Strong communication and organizational skills

Responsibilities

• Lead and coach the Memory Care team to provide person-centered care
• Oversee daily operations of Memory Care neighborhood
• Partner with Clinical Manager to ensure high-quality resident care
• Lead care plan meetings and support resident admissions
• Maintain compliance with state regulations and company policies
• Assist with staffing, onboarding, and training

Skills

Dementia care

Leadership

Communication

Microsoft Office

Electronic systems

Driver's license

Flexible schedule

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Memory Care Program Manager

Arbor Terrace Willistown

Salary: $60,000 - $65,000 Annually

Are you passionate about creating meaningful moments for seniors living with dementia? Do you enjoy leading a team while making a lasting impact on residents and their families?

Join The Arbor Company as a Memory Care Program Manager and lead a dedicated Memory Care neighborhood where compassionate care, engaging programming, and exceptional resident experiences come together every day.

Recognized as a Great Place to Work® and one of Fortune Magazine's Best Workplaces in Aging Services, The Arbor Company is committed to helping both our residents and our team members thrive.

Why You'll Love Working at The Arbor Company

• Competitive salary of $60,000 - $65,000 annually, depending on experience

• Performance bonus opportunity

• Free meal during each shift

• Paid Time Off

• Medical, Dental, and Vision Insurance

• 401(k) with company match

• Tuition Assistance

• Student Loan Repayment Assistance

• Employee Assistance Program

• Emergency Financial Assistance

• Opportunities for career growth and advancement

• Certified Great Place to Work®

What You'll Do

As the Memory Care Program Manager, you'll serve as a member of the community leadership team and oversee the daily operations of our Memory Care neighborhood while partnering closely with the Clinical Manager to deliver exceptional resident care.

Responsibilities include:

• Lead and coach the Memory Care team to provide outstanding, person-centered care

• Ensure residents receive individualized care and services that meet their changing needs

• Deliver quality engagement programs that promote meaningful resident experiences

• Support hiring, onboarding, training, and coaching of care staff

• Partner with families, physicians, and interdisciplinary teams to ensure excellent communication

• Lead care plan meetings and support resident admissions and transitions

• Ensure Arbor's Memory Care programming, dining experience, and neighborhood environment meet company standards

• Promote resident engagement and meaningful daily experiences

• Maintain compliance with state regulations and company policies

• Help manage staffing and labor expenses while maintaining exceptional quality of care

• Participate in Manager-on-Duty rotations and provide after-hours support as needed

What We're Looking For

• Experience working with seniors living with dementia or other cognitive impairments

• Passion for enriching the lives of older adults through compassionate, relationship-based care

• Previous leadership or supervisory experience

• Strong communication, coaching, and organizational skills

• Comfortable using Microsoft Outlook, Word, Excel, and electronic systems

• Valid driver's license with a safe driving record

• Flexible schedule, including participation in Manager-on-Duty rotations

Join a Company Where You Can Love Your Job Again

At The Arbor Company, we're more than a workplace—we're a family dedicated to creating meaningful connections and exceptional experiences for residents, families, and one another.

If you're ready to lead with compassion and make a difference every day, we'd love to meet you.

The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Arbor9