Memory Care Front Desk Associate (Full-Time AM)

Silverado; Frederick (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional

Referral program

Pet Insurance

Job summary

Silverado is a memory care leader in Frederick, MD, seeking a warm, organized receptionist to welcome residents, families, and guests. The role blends professionalism with empathy to support front desk operations and daily clerical tasks in a fast-paced, people-focused environment.

You will handle calls, greet visitors, update files, and assist with mail and basic office duties, contributing to a welcoming community atmosphere.

Qualifications

• High school diploma or equivalent required.
• At least one year interacting with the public by phone and in person.
• Strong verbal and written communication with a focus on customer service.
• Proficient with Microsoft Word and Excel.
• Ability to multitask and stay organized.
• Comfortable around animals and pets.
• Reliable transportation for attendance and punctuality.

Responsibilities

• Answer telephone calls professionally and direct them appropriately.
• Greet visitors and assist with check-in and directions.
• Receive, sort, and distribute mail; prepare outgoing mail.
• Maintain and update computer files related to associates and residents.
• Support clerical duties and office functions as assigned.

Skills

Customer service

Multitasking

Strong communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Silverado is a memory care leader in Frederick, MD, seeking a warm, organized receptionist to welcome residents, families, and guests. The role blends professionalism with empathy to support front desk operations and daily clerical tasks in a fast-paced, people-focused environment.

You will handle calls, greet visitors, update files, and assist with mail and basic office duties, contributing to a welcoming community atmosphere.