Memory Care Front Desk Concierge

Silverado; Frederick (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional

Referral program

Pet Insurance

Auto and Home Insurance and Discount

Job summary

Silverado Frederick is a memory care innovator recognized for top-tier care and a Great Place to Work. We seek a receptionist who helps create a welcoming environment for residents, families, and guests, blending hospitality with organized admin support.

This full-time role features an AM shift, friendly team, and opportunities for growth in a compassionate community. Expect pay in the $18–$20 USD per hour range, comprehensive benefits, and a supportive, patient-centered culture that values

Qualifications

• High school diploma or equivalent required.
• At least one year of experience interacting with the public via phone and in person.
• Strong computer skills, especially with Microsoft Word and Excel.
• Strong verbal and written communication with a focus on exceptional customer service.
• Ability to multitask and stay organized.
• Comfortable working around animals and pets.
• Active role: walking, bending, lifting (up to 50 lbs.)
• Reliable transportation to meet attendance and punctuality standards.

Responsibilities

• Answer telephone calls professionally and direct them appropriately.
• Greet visitors and assist with check-in and directions.
• Receive, sort, and distribute incoming mail; prepare outgoing mail.
• Maintain and update computer files related to associates and residents.
• Support clerical duties and office functions as assigned.

Skills

Customer service

Communication skills

Multitasking

Computer skills

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

Silverado Frederick is a memory care innovator recognized for top-tier care and a Great Place to Work. We seek a receptionist who helps create a welcoming environment for residents, families, and guests, blending hospitality with organized admin support.

This full-time role features an AM shift, friendly team, and opportunities for growth in a compassionate community. Expect pay in the $18–$20 USD per hour range, comprehensive benefits, and a supportive, patient-centered culture that values