Memorial & Family Services Specialist

Service Corporation International; Fort Wayne (IN); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Fort Wayne, IN seeks a motivated professional to assist Family Service Counselors with interment verifications, blind checks, and memorials. You will build at-need charts, verify files, and design memorials while supporting families during difficult times.

No prior experience required beyond certification in relevant processes. The role emphasizes effective communication, independent work, and adaptability to changing priorities, with compensation guidance to

Qualifications

• High School diploma or equivalent.
• Certification in all processes related to family service guidebook and interment verification.
• Experience: none.

Responsibilities

• Builds at-need charts.
• Verifies at-need files before sent for verification.
• Performs blind checks.
• Follows up with memorial renderings, processes and timelines.
• Notifies families when flowers are placed.
• Sets Arrangement Continuation Appointments.
• Designs memorials.
• Serves at-need cemetery families that currently own property.
• Sets follow-up visits at the at-need arrangement conference.
• Logs information for Family Service Counselors.
• Meets with funeral home at-need families.

Skills

Communication

Independent work

Problem solving

Adaptability

Education

High School diploma

Certification in family service processes

Job description

Service Corporation International in Fort Wayne, IN seeks a motivated professional to assist Family Service Counselors with interment verifications, blind checks, and memorials. You will build at-need charts, verify files, and design memorials while supporting families during difficult times.

No prior experience required beyond certification in relevant processes. The role emphasizes effective communication, independent work, and adaptability to changing priorities, with compensation guidance to