Memorial Services Coordinator

Service Corporation International; Pflugerville (TX); On-site; USD 40,000 - 100,000; Full time

Job summary

Service Corporation International in Pflugerville, TX, is seeking a role supporting at-need family services. You will build charts, verify files, perform checks, and coordinate memorial arrangements while ensuring timely follow-ups with families and funeral partners.

The position emphasizes attention to detail, documentation, and direct family interactions, with assignment to design memorials and manage post-arrangement follow-ups. No prior experience required, HS diploma acceptable.

Qualifications

• Education: High School diploma or equivalent.
• Certification: Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Responsibilities

• Builds at-need charts
• Verifies at-need files before sent for verification
• Performs blind checks
• Follows up with memorial renderings, processes and timelines
• Notifies families when flowers are placed
• Sets Arrangement Continuation Appointments
• Designs memorials
• Serves at-need cemetery families that currently own property
• Sets follow-up visits at the at-need arrangement conference
• Logs information for Family Service Counselors
• Meets with funeral home at-need families

Education

High School diploma or equivalent

Certification in family service processes

Job description

Service Corporation International in Pflugerville, TX, is seeking a role supporting at-need family services. You will build charts, verify files, perform checks, and coordinate memorial arrangements while ensuring timely follow-ups with families and funeral partners.

The position emphasizes attention to detail, documentation, and direct family interactions, with assignment to design memorials and manage post-arrangement follow-ups. No prior experience required, HS diploma acceptable.