Family Service & Memorial Specialist

Service Corporation International; Honolulu (HI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Sick Leave

Long-Term Disability

Life Insurance

401(k) Retirement Savings Plan with会社マ

Employee Assistance Program

Job summary

Service Corporation International (SCI) is seeking a dedicated team member in Honolulu to assist Family Service Counselors with interment verifications, memorials, and client communications. The role involves building at-need charts and verifying files to ensure accurate, timely processes in sensitive family events.

Responsibilities include designing memorials, coordinating follow-up visits, and supporting funeral-home interactions.

Qualifications

• Ability to communicate effectively with associates, contractor personnel and client families
• Ability to work productively with minimal supervision; achieves work objectives in a timely manner
• Ability to resolve routine problems promptly and effectively
• Ability to adapt to change in priorities

Responsibilities

• Assist the Family Service Counselors with interment verifications, blind checks and memorials
• Builds at-need charts
• Verifies at-need files before sent for verification
• Performs blind checks
• Follows up with memorial renderings, processes and timelines
• Notifies families when flowers are placed
• Sets Arrangement Continuation Appointments
• Designs memorials
• Serves at-need cemetery families that currently own property
• Sets follow-up visits at the at-need arrangement conference
• Logs information for Family Service Counselors
• Meets with funeral home at-need families

Skills

Communication skills

Independent work

Adaptability

Education

High School diploma or equivalent

Job description

Service Corporation International (SCI) is seeking a dedicated team member in Honolulu to assist Family Service Counselors with interment verifications, memorials, and client communications. The role involves building at-need charts and verifying files to ensure accurate, timely processes in sensitive family events.

Responsibilities include designing memorials, coordinating follow-up visits, and supporting funeral-home interactions.