Membership Specialist

Equity LifeStyle Properties; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties is hiring a Membership Specialist in Manheim, Pennsylvania. The role focuses on promoting and selling campground memberships, acting as a friendly ambassador to raise awareness and drive memberships.

You will educate guests, manage contracts, and coordinate with park staff to present offerings. Ideal candidates bring sales experience, strong communication skills, and a collaborative, energetic approach.

Qualifications

• Sales experience required.
• Basic computer skills including Word, Drive, Email, and cloud-based tools.
• Collaborative and detail-oriented.
• Energetic and enthusiastic in a sales environment.
• Professional behavior and appearance.
• Excellent communicator on phone, email and in person.
• Thrives in results-driven sales settings.
• Self-motivated and able to multi-task.
• Real estate license may be required.

Responsibilities

• Promote and sell campground memberships and meet sales targets.
• Act as a goodwill ambassador to communicate benefits of membership.
• Educate customers on membership products and promotions.
• Identify membership prospects and move through sales cycle.
• Set appointments and deliver compelling membership presentations.
• Handle contracts and ensure accuracy and compliance.
• Collaborate with park staff and management to distribute materials.
• Participate in park events, meetings, and incentive programs.

Skills

Sales experience

Computer skills

Communication skills

Energetic

Professional appearance

Multi-tasking

Real estate license

Tools

Microsoft Word

Google Drive

Email

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Membership Specialist in Manheim, Pennsylvania.

What you'll do:

The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a “Goodwill Ambassador” to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Your job will include:

• Implement membership awareness at the campground through welcome calls/emails, camp-in’s, educational workshops, events, marketing materials and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to handout membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to his/her Area Coordinator.
• Attends weekly Arrival Strategy conference call and weekly Membership Information conference call.
• Participates in incentive programs.
• Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Experience & skills you need:

• Sales experience required.
• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented.
• Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self motivated and strong multi-tasker.
• This role may require a real estate license.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.