Membership Specialist - Northeast US

Equity LifeStyle Properties; Sea Pines (SC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sick时间

Job summary

Equity LifeStyle Properties is seeking a Membership Specialist to educate guests about membership products and grow park memberships. You will identify prospects, schedule presentations, and support contract handling at designated parks.

This role includes presenting at events, building strong relationships with park staff, and promoting the Ambassador Program while ensuring accurate reporting and adherence to policies.

Qualifications

• Basic computer skills and proficiency in Microsoft Word, Google Drive, Email.
• Collaborative and detail-oriented.
• Excellent communicator on phone, via email, and in-person.
• Role may require real estate license.
• Self-motivated and able to multi-task.

Responsibilities

• Educate and build awareness of membership products at the campground.
• Identify prospects and move them through the sales cycle.
• Give effective sales presentations to guests.
• Set appointments for membership presentations.
• Manage membership contracts and paperwork.
• Attend park events and coordinate with staff.

Skills

Basic computer skills

MS Word

Google Drive

Email

Cloud-based sales programs

Collaborative

Detail-oriented

Excellent communicator

Self motivated

Multi-tasker

Education

Real estate license

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Membership Specialist - Northeast US in Swainton, New Jersey.

This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

What you'll do:

• Implement membership awareness at the campground through welcome calls/emails, camp-in’s, educational workshops, events, marketing materials and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to handout membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to his/her Area Coordinator.
• Attends weekly Arrival Strategy conference call and weekly Membership Information conference call.
• Participates in incentive programs.
• Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.

Experience & skills you need:

• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented.
• Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self motivated and strong multi-tasker.
• This role may require a real estate license.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Hourly: $1.00 - $100.00. The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.