Membership Specialist

Equity LifeStyle Properties; Thunderbird (NM); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sick pay

Job summary

Equity LifeStyle Properties is hiring a Membership Specialist in Monroe, Washington. You will promote and sell campground memberships, meet sales targets, and serve as a goodwill ambassador to guests, educating them on membership products and benefits.

The role includes delivering presentations, managing materials, coordinating with park staff, and supporting reporting and incentive programs. Real estate licensing may be required depending on location and scope.

Qualifications

• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented with strong communication skills.
• Self-motivated and capable of multi-tasking in a results-driven environment.

Responsibilities

• Promote and sell memberships and meet membership sales targets.
• Identify prospects and move them through the sales cycle.
• Give effective sales presentations to guests and complete contracts accurately.
• Attend park events and coordinate with staff to promote membership programs.
• Maintain and manage membership materials, reports, and referrals.

Skills

Collaboration

Detail-oriented

Excellent communication

Self-motivated

Multi-tasking

Education

Real estate license (may be required)

Tools

Microsoft Word

Google Drive

Email

Cloud-based software sales programs

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Membership Specialist in Monroe, Washington.

What you'll do:

The Membership Specialist role is a unique opportunity to promote and sell memberships in the thriving industry of camping. The Membership Specialist is responsible for meeting membership sales targets and acts as a "Goodwill Ambassador" to all potential customers to communicate the benefits of membership. This role provides education and builds awareness of the various membership products and is also a good opportunity for full or part-time RVers, as a site is provided for the Membership Specialist at designated parks.

Your job will include:

• Implement membership awareness at the campground through welcome calls/emails, camp-in's, educational workshops, events, marketing materials and other promotional methods.
• Identify prospects for membership and move prospects through the sales cycle.
• Understand and provide expert information on new membership products.
• Run arrival reports to identify incoming guests for potential memberships.
• Contact incoming guests to welcome to park and introduce self as membership specialist.
• Work with park staff to handout membership materials at check-in.
• Attend park events and Manager meetings.
• Set appointments for membership presentation.
• Give effective sales presentations to interested guests.
• Curate Hot List of top prospects for follow up.
• Obtain Member Referrals.
• Responsible, along with Resort Manager, for the inventory of all flyers and the proper signage at the resort.
• Responsible for corporate reporting to his/her Area Coordinator.
• Attends weekly Arrival Strategy conference call and weekly Membership Information conference call.
• Participates in incentive programs.
• Promotes Ambassador Program at park and engages with staff to encourage, reward, and recognize staff referral leads.
• Responsible for writing and managing membership contracts for new members.
• Understand and knowledgeable of current membership promotions.
• Be thorough and complete with contracts.
• Adhere to contract policies.
• This role may require a real estate license.

Experience & skills you need:

• Basic computer skills and proficient in Microsoft Word programs, Google Drive, Email, and cloud-based software sales programs.
• Collaborative and detail-oriented.
• Enjoys working with energy and enthusiasm.
• Professional behavior and appearance.
• Excellent communicator on phone, via email, and in-person.
• Thrives in results-oriented sales environment.
• Self motivated and strong multi-tasker.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Hourly: $17.13 - $17.13

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America.

Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs.

ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.