Membership Service Representative (closer)

Crunch Fitness

Warren (MI)

On-site

USD 17,000 - 25,000

Part time

4 days ago
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Benefits offered by this job

Employee discount

Job summary

Crunch Fitness is seeking an amazing front desk agent to join our Michigan team. This part-time, in-person role offers game-changing opportunities as we grow the market. You will create a welcoming environment, handle member check-ins, and drive membership sales through referrals and demonstrations.

You will tour prospects, enroll members, and maintain accurate records in Crunch Fitness VFP master systems. Evening and 4/8 hour shifts ensure coverage and member satisfaction.

Qualifications

  • Customer-focused front desk role in a gym environment.
  • Strong communication and sales skills to enroll members.
  • Familiarity with gym membership services and equipment helpful.

Responsibilities

  • Create a positive and inclusive environment for members checking in or seeking service at the front desk.
  • Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
  • Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership.
  • Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
  • Continuously sell membership services as part of their regular sales presentation
  • Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
  • Conduct daily facility walk around to ensure the cleanliness of the facility

Skills

Customer service
Sales experience
Communication

Tools

VFP master systems TI log
Club Activity
Web Leads
Production Book

Job description

Job description

Here we grow again! We are looking for an amazing front desk agent to join our team with game changing career opportunities!

Crunch Fitness is the fastest growing fitness company in the industry. We are expanding at an unprecedented pace across the globe. Currently we’re looking for passionate team members to help power the growth of our Michigan market. Our growth is your opportunity to learn and grow with us.

If you’re passionate about changing people’s lives, dedicated, and love to have fun we’d love to connect with you. We are a growth mindset company that invests equally in our people and our product.

Job Responsibilities
  • Create a positive and inclusive environment for members checking in or seeking service at the front desk.

  • Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.

  • Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership

  • Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.

  • Continuously sell membership services as part of their regular sales presentation

  • Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).

  • Conduct daily facility walk around to ensure the cleanliness of the facility

Job Type: Part-time

Benefits

Employee discount

Shift: 4 hour shift

8 hour shift

Evening shift

Work Location: In person

Must be a United Citizen

Website: www.primetimefitness.org

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