Membership Sales Specialist

STRIDE Fitness; Pennsylvania; Hybrid; USD 35,000 - 55,000; Full time

Job summary

STRIDE Fitness is seeking a front-line sales associate to convert interest into memberships through genuine connection and disciplined follow-up. You will drive membership sales in person, over the phone, via email, and on social media, greeting prospects and delivering studio tours with confidence.

You will follow up with leads to move them through the sales pipeline, aim to meet or exceed monthly goals, and ensure every member and guest has an exceptional, welcoming experience.

Qualifications

• Experience in sales or customer service role.
• Ability to greet guests and present options confidently.
• Strong follow-up and pipeline-management skills.

Responsibilities

• Drive membership sales through in person, phone, email, and social media outreach.
• Greet prospects and walk in guests, deliver studio tours, and present membership options with confidence.
• Follow up with leads and move prospects through the sales pipeline to close.
• Meet or exceed monthly membership and sales goals.
• Provide an exceptional, welcoming experience for every member and guest.
• Address and resolve member concerns, escalating to management when needed.
• Keep the front desk, retail area, and studio space clean, organized, and well stocked.
• Support daily cleaning and operational tasks before, during, and after shifts.

Skills

Sales

Prospecting

Customer service

Communication

Job description

STRIDE Fitness is seeking a front-line sales associate to convert interest into memberships through genuine connection and disciplined follow-up. You will drive membership sales in person, over the phone, via email, and on social media, greeting prospects and delivering studio tours with confidence.

You will follow up with leads to move them through the sales pipeline, aim to meet or exceed monthly goals, and ensure every member and guest has an exceptional, welcoming experience.