Membership Sales & Guest Experience Lead

STRIDE Fitness; Aurora (CO); Hybrid; USD 22,000 - 30,000; Full time

Job summary

STRIDE Fitness in Aurora, CO is seeking a dynamic front desk associate to drive membership sales through in-person, phone, email, and social media outreach. You will greet prospects, present membership options with confidence, and guide guests through studio tours to showcase our offerings.

You will follow up with leads, keep the front desk organized, assist with daily studio operations and cleaning, and ensure a welcoming experience that helps members feel valued.

Responsibilities

• Greet prospects and walk in guests, deliver studio tours, and present membership options with confidence.
• Follow up with leads and move prospects through the sales pipeline to close.
• Meet or exceed monthly membership and sales goals.
• Provide an exceptional, welcoming experience for every member and guest.
• Address and resolve member concerns, escalating to management when needed.
• Keep the front desk, retail area, and studio space clean, organized, and well stocked.
• Support daily cleaning and operational tasks before, during, and after shifts.

Job description

STRIDE Fitness in Aurora, CO is seeking a dynamic front desk associate to drive membership sales through in-person, phone, email, and social media outreach. You will greet prospects, present membership options with confidence, and guide guests through studio tours to showcase our offerings.

You will follow up with leads, keep the front desk organized, assist with daily studio operations and cleaning, and ensure a welcoming experience that helps members feel valued.