Membership Sales & Service Pro — Weekly Pay & Benefits

BJ's Wholesale Club, Inc.; Taunton (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Paid time off

Health benefits

401(k)

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Taunton, MA is seeking a front-line team member focused on member acquisition and exceptional service. You will promote BJ’s loyalty programs, handle memberships and related inquiries, and support customers through returns, exchanges, and pickup processes.

Daily duties include greeting members, applying club policies, and maintaining a safe, positive environment while upholding GOLD standards and quick, accurate service. This role emphasizes teamwork and speed.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Front-line customer service

Sales experience

Goal driven

Basic math

Computer proficiency

Job description

BJ’s Wholesale Club in Taunton, MA is seeking a front-line team member focused on member acquisition and exceptional service. You will promote BJ’s loyalty programs, handle memberships and related inquiries, and support customers through returns, exchanges, and pickup processes.

Daily duties include greeting members, applying club policies, and maintaining a safe, positive environment while upholding GOLD standards and quick, accurate service. This role emphasizes teamwork and speed.