Membership Sales & Service Associate

BJ's Wholesale Club, Inc.; City of Rochester (NY); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible and Affordable HealthBenefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is hiring for a frontline role focused on membership acquisition and retention. You will pitch all membership programs, handle inquiries, and process purchases with high energy and a customer-first attitude.

We offer weekly and daily pay options, free BJ’s memberships, PTO, health benefits, a 401(k) with company match, and an Employee Stock Purchase Plan. You’ll work with a team that values integrity, collaboration, and delivering a superior member experience every day.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination
• Drives toward goal achievement, defined by business benchmarks and results
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.

Skills

Customer service

Sales experience

Goal oriented

Tools

POS systems

CRM software

Job description

BJ’s Wholesale Club is hiring for a frontline role focused on membership acquisition and retention. You will pitch all membership programs, handle inquiries, and process purchases with high energy and a customer-first attitude.

We offer weekly and daily pay options, free BJ’s memberships, PTO, health benefits, a 401(k) with company match, and an Employee Stock Purchase Plan. You’ll work with a team that values integrity, collaboration, and delivering a superior member experience every day.