Membership Sales & Luxury Guest Experience Lead

Hammer & Nails; Omaha (NE); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly pay + commissions +

Discounted services and retail

401(k) retirement plan

Dental, Vision, Life, and AD&D

Career growth opportunities

Job summary

Hammer & Nails Omaha is seeking an Assistant Manager who can drive membership growth and deliver a luxury guest experience. You will lead on the floor, engage guests to understand their needs, and coach the team to identify opportunities and communicate value.

The role blends hospitality leadership with strategic sales in a premium grooming lounge. You will build genuine relationships, guide guests through membership options, and ensure a consistently elevated experience across touchpoints,

Qualifications

• Must have proven sales experience.
• Experience in relationship-based sales environments.
• Strong communication and leadership skills.

Responsibilities

• Personally engage guests to uncover needs, preferences, and grooming goals.
• Generate membership sales through relationship-based, consultative selling.
• Convert first-time guests into loyal members by communicating value of membership.
• Educate guests on membership levels, benefits, services, upgrades, and value.
• Lead by example and coach the team on hospitality and sales.

Skills

Sales experience

Relationship-building

Leadership

Hospitality

Communication

Job description

Hammer & Nails Omaha is seeking an Assistant Manager who can drive membership growth and deliver a luxury guest experience. You will lead on the floor, engage guests to understand their needs, and coach the team to identify opportunities and communicate value.

The role blends hospitality leadership with strategic sales in a premium grooming lounge. You will build genuine relationships, guide guests through membership options, and ensure a consistently elevated experience across touchpoints,