Luxury Front Desk Concierge | Memberships & Service Expert

Hammer & Nails - Flower Mound TX; Flower Mound (TX); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

401(k) matching

Dental insurance

Flexible schedule

Training & development

Vision insurance

Job summary

Hammer & Nails Flower Mound is hiring a Front Desk team member to welcome guests and set the tone for a premium grooming experience. You will manage bookings, greet guests, introduce memberships, and ensure seamless operations so our team can focus on delivering exceptional services.

We seek outgoing, driven individuals passionate about customer care and delivering great experiences daily. This role is perfect for someone who thrives in a fast-paced luxury environment and enjoys connecting with

Qualifications

• Previous customer service or front desk experience (salon/spa/hospitality preferred).
• Strong communication skills and a professional presence.
• Genuine ability to build meaningful client relationships and deliver excellent service.

Responsibilities

• Deliver outstanding client service from the moment guests walk in.
• Handle scheduling, check-in/out, and retail product sales.
• Promote memberships and services with confidence.
• Support the full team in maintaining a clean, organized, professional environment.

Skills

Customer service

Front desk experience

Communication skills

Relationship building

Job description

Hammer & Nails Flower Mound is hiring a Front Desk team member to welcome guests and set the tone for a premium grooming experience. You will manage bookings, greet guests, introduce memberships, and ensure seamless operations so our team can focus on delivering exceptional services.

We seek outgoing, driven individuals passionate about customer care and delivering great experiences daily. This role is perfect for someone who thrives in a fast-paced luxury environment and enjoys connecting with