Membership Sales & Experience Coordinator
Canyon Ranch
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Canyon Ranch is seeking a Membership Sales Coordinator for an onsite role in Spicewood, TX. You will welcome, tour, and guide guests through the Canyon Ranch Membership journey, handling communications and agreements with care.
You will build relationships, follow up professionally, and coordinate arrivals, events, and exclusive experiences to drive value and growth while delivering exceptional hospitality daily.
Qualifications
- 3+ years of experience in sales, hospitality, customer service, membership services, or a related guest-focused role.
- High school diploma or equivalent required.
- Strong relationship-building and customer-experience mindset.
- Excellent communication, organization and follow-up, with keen attention to detail.
Responsibilities
- Welcome prospective and current members by providing exceptional service and serving as a trusted resource.
- Conduct membership tours and consultations to explain benefits and value.
- Build relationships with prospective members through thoughtful follow-up before, during, and after their stay.
- Prepare membership agreements, welcome materials, and member communications with accurate records.
- Coordinate member arrivals, amenities, events, and exclusive experiences.
- Monitor membership activity, renewals, and reporting to support growth.
- Collaborate with resort colleagues to deliver a seamless member experience.
- Contribute to membership sales goals while upholding Canyon Ranch standards.
Skills
Education
Tools
Job description
Canyon Ranch is seeking a Membership Sales Coordinator for an onsite role in Spicewood, TX. You will welcome, tour, and guide guests through the Canyon Ranch Membership journey, handling communications and agreements with care.
You will build relationships, follow up professionally, and coordinate arrivals, events, and exclusive experiences to drive value and growth while delivering exceptional hospitality daily.
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